I read the book in one day, finding I could not put it down, within hours of putting the advice into practice my two large dogs were calmer and less noisy, days down the road we no longer get “mugged” when we come home, still putting the advice into practice its so simple and have purchased 2 more copies for fellow dog lovers if I was rich I would buy dozens for all my dog loving pals, well done to Jan, the book did make me cry more than once however! Denise Coulbeck